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Contact Us

Have a question or need help with shipping labels? We’re here to assist.

Send Us a Message

The submission confirmation replies and future correspondence default to account holder email or Email from this field for non-account users.

if you do not have an Order ID, Please enter your 10 digit phone number here, to generate unique reference ID.

Support Information

General Support

USA/Canada: support@shipviacouriers.com

Small Business & Volume Pricing

USA/Canada: info@shipviacouriers.com

Businesses with mild to moderate shipping volume may qualify for exclusive pricing.

Support Hours

Monday - Friday

9.00 am - 5pm EST (Local business hours)

Important Note

ShipVia Couriers facilitates the purchase of shipping labels. We do not transport or deliver shipments.

Head Office

Shipnovia Group Inc.
Suite 1005, 375 University Avenue, Toronto, M5G 2J5

(Address for correspondence only -not a parcel drop-off location)

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Built on Transparency

ShipVia Couriers prioritizes clear communication and responsible platform usage. All inquiries are handled securely and in accordance with our Privacy Policy.

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